Typo Coffee

Private Policy

Privacy Policy

Effective Date: 2nd September 2025

Introduction

TYPO Coffee ("we," "our," or "us") operates the website typo.ie (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, store, and protect your information when you visit our website or purchase our premium roasted coffee beans.

Information We Collect

Personal Information

When you visit our website or make a purchase, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, billing and shipping addresses
  • Payment Information: Credit card details, billing information (processed securely through our payment processors)
  • Account Information: Username, password, purchase history, preferences
  • Communication Data: Records of correspondence, customer service interactions, and feedback

Automatically Collected Information

  • Technical Data: IP address, browser type, operating system, referring URLs
  • Usage Data: Pages visited, time spent on site, click-through rates, search queries
  • Cookie Data: Information collected through cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

Order Processing and Fulfillment

  • Processing and fulfilling your coffee orders
  • Managing payments and billing
  • Arranging delivery and shipping
  • Providing order updates and tracking information

Customer Service

  • Responding to inquiries and providing support
  • Resolving disputes and handling returns
  • Improving our products and services based on feedback

Marketing and Communications

  • Sending promotional emails about new coffee products, special offers, and company updates
  • Personalizing your shopping experience
  • Conducting market research and analysis

Legal and Security

  • Complying with legal obligations and regulations
  • Detecting and preventing fraud
  • Protecting the security and integrity of our website

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Contract Performance: To fulfill orders and provide services you've requested
  • Legitimate Interests: To improve our services, prevent fraud, and conduct marketing
  • Consent: When you've explicitly agreed to receive marketing communications
  • Legal Obligation: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers

  • Payment Processors: Stripe, PayPal, or other secure payment gateways
  • Shipping Companies: An Post, DPD, or other delivery services for order fulfillment
  • Email Services: For sending newsletters and order confirmations
  • Analytics Providers: Google Analytics for website performance analysis

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety.

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes and enforce our agreements

Generally, we retain:

  • Transaction records: 7 years (for tax and accounting purposes)
  • Marketing data: Until you unsubscribe or request deletion
  • Account information: Until you close your account

Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to our processing of your personal data
  • Right to Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at [privacy@typo.ie]

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and shopping cart contents
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Ensure website security and functionality

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Limited access to personal data on a need-to-know basis

International Data Transfers

As we are based in Ireland and operate within the EU, your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date." Continued use of our Service after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

TYPO Coffee
Email: donal.mongey@typo.ie
Website: typo.ie
Address: Moyglare Rd, Maynooth, Co. Kildare, W91 P8WE, Ireland

For data protection matters, you also have the right to lodge a complaint with the Irish Data Protection Commission (DPC) at dataprotection.ie.

This privacy policy was last updated on 2nd September 2025. We recommend reviewing this policy periodically to stay informed about how we protect your information.